P-Learning and e-Retail: a case study and a flexible Software Architecture

This paper is focused on a new mode called pervasive learning which relies on the potential of new IT infrastructures able to provide dynamic adaptations of information contents and services according to various contexts. Using our previous experiences in the design and implementation of multichannel accesses to services (mobile-commerce or e-learning) we have designed a new infrastructure, based on a Multi-Agent Systems, which satisfies our requirements for future p-learning systems. Its potential is illustrated through a dedicated scenario of uses drawn from needs founded in the field of learning on demand, in the framework of a shop. The dedicated system, called a Personal Training Assistant (PTA) is supported, in interaction with a SmartSpace, through our infrastructure. This is achieved by the development of mechanisms for the fission and fusion of information flows, in accordance with the new characteristics of the augmented user device.